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Bid Holder For
Formal Solicitation Details
Solicitation Number
RFP # 1130008
Bid Opening/
RFP Closing Date
Nov 17 2021 3:00PM
Title
Customer Relationship Management System
Amendments
Amendments #1, #2 and #3 have been issued
Pre-Submission Conference
Microsoft Teams Meeting
Sep 23 2021 10:30AM
Contacts
Technical Contact:
Michelle Parsons
+1 2407777878
Michelle.Parsons@montgomerycountymd.gov

Procurement Specialist:
Penny Perrus Karakaya
(240) 777-9925
penny.karakaya@montgomerycountymd.gov
Scope

This solicitation will be issued through BidNet's Maryland Purchasing Group (https://www.bidnetdirect.com/maryland/montgomerycounty). In the spirit of continuous improvement, Montgomery County utilizes this platform to post solicitations and accept electronic responses from vendors. Click here for instructions on registering and creating a FREE ACCOUNT.

Montgomery County is soliciting proposals for the purpose of acquiring a proven Commercial Off-the-Shelf (COTS), Customer/Constituent Relationship Management (CRM) solution?a solution that helps the County respond faster, eliminate duplicative work, foster automation, enhance the customer experience, and create stronger relationships with the constituency. 

Bid Holders

The solicitation and all amendments can be downloaded using one of the two options below.


If you only want to view the solicitation, please select Option 1, and you will not receive e-mail or other communications regarding this solicitation.


If you are intending to respond to this solicitation and would like to receive e-mail communications (including solicitation amendments) regarding this solicitation, please select Option 2. Regardless of what option you choose, it is still the responsibility of the bidder/offeror to frequently visit the Office of Procurement's website to obtain solicitation amendments.

Link to Solicitation
Contact Option (option 2)
Email:
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